Frequently Asked Questions
- Q: How do I care for my shirt?
- A: Our garments are made of hand-printed and hand-dyed fabrics. Due to the handmade nature of the fabric, the garment requires special care.
- First 2 washes: For the first couple of washes, hand wash the garment in cold water. Color may bleed.
- Wash: After the initial washes, machine wash the garment in cold water, with light detergent and with like colors.
- Dry: Hang dry inside out. Please DO NOT use the dryer.
- Iron: Warm iron, as needed.
- Q: Where do you source the fabrics from?
- A: We design the prints for the fabrics in our Los Angeles studio. We then, spend up-to 6 weeks each year in India working directly with fabric printers and weavers to bring our designs to life. Our fabrics are hand block-printed, hand screen-printed, hand-dyed and hand-loomed.
- Q: Where are the shirts tailored?
- A: We work with two family run tailoring units - one in Jaipur and one in Bombay. Each unit has 4-6 tailors under the tutelage of a master tailor. The shirts are hand-cut by the master tailor and tailored from start to finish by the same tailor.
- Q: I live outside the United States. Can I still order from you?
- A: Why of-course you can! We ship worldwide!
- Q: How can I track my order?
- A: Once we ship your order, we will be in communication with you regarding the shipping details.
- Q: Do you ship to PO Boxes?
- A: We do not ship to PO Boxes.
- Q: What payment methods do you accept?
- A: We accept all major credit cards and Pay Pal.
- Q: Would I be charged any shipping costs?
- A. For US domestic order, No! We ship your items at no cost to you! For international orders, we charge a flat shipping fee based on the total $ amount of your order.
- Q: Can I return or exchange an item?
- A: All unworn and unused items can be returned with no strings attached. We will not be able to return or exchange any items that have been used.
- Q: When will I receive my refund?
- A: Once we receive the items from you and it meets our refund policy, we will process the refund within 48 hours. After that, it will be a matter of banking schedule.
- Q: What size should I choose?
- A: Please refer to our sizing guide to ascertain your size.
- Q: How much taxes will I have to pay?
- A: You will be charged taxes based on your shipping address.
- Q: How can I get in touch with you?
- A: The best way to reach us is via email. Please send us a note at info@dushyant.la and we will write back to you within 24 hours. You can also check us out on social media; links are at the bottom of this page.